SERVPRO is here to Help!!

6/13/2024 (Permalink)

We can help with the clean up.

How do you keep clean with all that is going around with the COVID-19? Also we are here to help with an COVID-19 question you may have. Just give us a call we are to help. 

Wash hands.
Avoid touching face.
Clean and sanitize home.
Clean and sanitize business.

As the #1 choice in cleanup and restoration, we can minimize the spread of germs with a proactive cleaning for your home or business.

We are here to help get back to how things were before the stay at home. We are here to clean you house or workplace. We will sanitize all of the office or home. SERVPRO of SW San Jose will also take care of any water damage, fire or mold job from beginning to end. We work in the bay area. We also will work with your home insurance or business insurance. 

Give us a call today.

SERVPRO of SW San Jose 408-288-9977

Quick Response to Water Damage

6/13/2024 (Permalink)

An office area with various pieces of drying equipment from SERVPRO, including a dehumidifier and air movers, set up to mitigate water damage.

Last week, our team was called to address a significant water damage issue at a local facility. We are proud to share how we managed to handle the situation efficiently and effectively, ensuring minimal disruption to their operations and the children they serve.

Immediate Action and Response:

Upon receiving the call about the water damage, our team was on-site within an hour, ready to tackle the issue. Our swift response was crucial in minimizing the extent of the damage and starting the recovery process as soon as possible. 

Sectioning Off Affected Areas:

Understanding the importance of maintaining a safe and operational environment for the facility, we quickly sectioned off the affected parts of the building. This strategic move allowed the facility to remain open and operational. By isolating the damaged areas, we ensured that the rest of the facility remained accessible and safe for their staff and children.

Ongoing Support and Service Continuity:

Despite the water damage, the facility's priority remained clear: to support the children and families who rely on their services. Thanks to our quick thinking and effective management, they were able to keep the facility open and continue their programs. Our commitment to providing fast and reliable service helped them maintain a stable and supportive environment for the kids. 

Gratitude for Team Effort and Community Support:

We are incredibly grateful for the dedication and hard work of our team members who responded promptly and worked tirelessly to mitigate the damage. Their efforts exemplify our company's resilience and commitment to service. Additionally, we appreciate the understanding and support from the facility's community during this time. Their patience and cooperation have been invaluable as we worked through this challenge.

Moving Forward:

As we continue to support the facility in addressing the aftermath of the water damage, we remain focused on maintaining a safe and welcoming environment for everyone there. We have taken additional steps to ensure that similar incidents are prevented in the future and are continuously improving our response strategies.

Thank you for your continued trust in our services. Together, we can overcome any challenge and continue to provide the best possible care and support for the communities we serve.

Restoring Your Crawl Space After Heavy Rains: Our Process

5/2/2024 (Permalink)

A photo depicting a crawl space with pooled water covering the ground, indicating water damage likely caused by heavy rains.

At SERVPRO of SW San Jose, we understand the stress and frustration that comes with unexpected water damage. Whether it's a burst pipe, a leaky roof, or, as in this case, heavy rains causing water to pool in your crawl space, it's crucial to address the issue promptly to prevent further damage and mold growth. In this post, we'll walk you through the steps we took to extract the water and restore a crawl space affected by recent heavy rains.

Upon arrival at the site, our team conducted a thorough assessment of the crawl space to determine the extent of the water damage. We observed standing water covering a significant portion of the area, indicating the need for immediate action to prevent structural damage and mold growth.

Using specialized equipment, we began the water extraction process. Our technicians carefully pumped out the excess water, taking care to remove as much moisture as possible to expedite the drying process. This step is crucial in preventing further damage to the crawl space's foundation and minimizing the risk of mold and mildew growth.

With the excess water removed, we implemented a comprehensive drying strategy to restore the crawl space to its pre-damage condition. We strategically placed high-powered fans throughout the area to promote airflow and accelerate the evaporation of any remaining moisture. Additionally, we utilized dehumidifiers to further reduce humidity levels, creating an environment inhospitable to mold growth.

Throughout the drying process, our team closely monitored the moisture levels in the crawl space, making adjustments to the drying equipment as needed to ensure optimal results. We understand the importance of thoroughness in water damage restoration, and we spared no effort in ensuring that the affected crawl space was fully dry.

At SERVPRO of SW San Jose, we take pride in our ability to provide effective and efficient water damage restoration services, even in the face of challenging conditions such as heavy rains. If your home has been affected by water damage, don't hesitate to contact us. Our experienced team is here to help you restore your home to its pre-damage condition quickly and effectively. Remember, addressing water damage promptly is key to preventing further complications down the line.

Water damage from a flooded in bathroom.

6/2/2023 (Permalink)

House will need a new carpet.

Whether due to lack of attention or a freak accident, all homeowners at one point or another experience some type of water issue in their homes. And in many cases, the problems present themselves in subtle ways. The key is to be on the lookout for them so that they don't become a matter that requires a significant amount of time, money, and effort to fix.

With this in mind, the Insurance Institute for Business and Home Safety (IBHS) chronicled the five leading causes of water damage based on property insurance claims. In addition, they outlined the potential indicators of a problem and tips on how homeowners can solve them.

1. PLUMBING SUPPLY SYSTEM FAILURE

The average cost of a plumbing supply system failure was more than $5,000 after the insurance deductible was paid, according to the IBHS study. 

Ways to Reduce Damage

• Potential indicators of a plumbing problem include an increased monthly water bill, banging pipes, rust stains, and moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
• Setting the thermostat 60 degrees or higher in winter months, letting faucets drip and insulating pipes are all ways to reduce the risk of frozen pipes.
• Consider installing water alarms or a whole-house automatic water shutoff system 

2. TOILET FAILURE

Toilet failures in the IBHS study cost more than $5,500 per incident after the deductible was paid. One-third of all toilet failures in the study resulted from an overflowing or clogged toilet.

Ways to Reduce Damage

• After you flush, wait for the valve to completely finish refilling the tank and bowl. If an overflow looks imminent, turn off the supply valve.
• Twice a year, inspect a toilet’s components, such as the fill, supply and flush valves and the supply line.
• Consider upgrading the toilet’s supply line to a sturdier braided steel hose.

 3. WATER HEATER FAILURE

The most common causes of water heater failures in the IBHS study were a slow leak or a sudden burst in the tank, followed by supply line failures.  The average cost per incident was $4,444.

Ways to Reduce Damage

• Check the life expectancy and warranty for the water heater and replace accordingly.
• Proper maintenance, such as flushing sediments and inspecting the heater’s anode rod, can increase life expectancy.
• Inspect valves to ensure proper operations, and use ball valves in place of gate valves whenever possible.

4. PLUMBING DRAIN SYSTEM FAILURE

The IBHS study found more than half of plumbing system failures were the result of sewer backups. The problem was more common in southern states and on average cost $4,000 per incident after the insurance deductible was paid.

Ways to Reduce Damage

• If the home’s sewer system is connected to the city’s sewer system – a particular problem for older homes – or if you are located downhill or below street level, contact a plumbing professional to install a backflow prevention assembly into the home’s sewer system.
• Plant trees away from lateral drain lines to prevent roots from damaging piping.
• Never pour grease down the drain.

5. WASHING MACHINE FAILURE

More than half of the claims in the IBHS study were linked to washing machine hose failures. Washing machine claims in the study averaged more than $5,300 per incident after the deductible was paid.

Ways to Reduce Damage

• One burst inlet hose, and your laundry room is flooded in a matter of minutes. Replace rubber hoses every three years and consider upgrading to sturdier braided steel hoses.
• When leaving the house for an extended period of time, turn off the hot and cold water supply valve to reduce failure risks.

Nothing can completely prevent water damage incidents.  But you can reduce your risk by taking some precautions. 

SERVPRO your first choice.

6/1/2023 (Permalink)

Certified: SERVPRO Cleaned Pamphlet. We are her to help.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging bio-hazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

SERVPRO is here to Help!!

6/1/2023 (Permalink)

Here to help and take care of the customers.

How do you keep clean with all that is going around with the COVID-19? Also we are here to help with an COVID-19 question you may have. Just give us a call we are to help. 

Wash hands.
Avoid touching face.
Clean and sanitize home.
Clean and sanitize business.

As the #1 choice in cleanup and restoration, we can minimize the spread of germs with a proactive cleaning for your home or business.

We are here to help get back to how things were before the stay at home. We are here to clean you house or workplace. We will sanitize all of the office or home. SERVPRO of SW San Jose will also take care of any water damage, fire or mold job from beginning to end. We work in the bay area. We also will work with your home insurance or business insurance. 

Give us a call today.

SERVPRO of SW San Jose 408-288-9977

SERVPRO is here to Help!!

5/3/2023 (Permalink)

water damage needs to be taking care of soon.

One of our property management clients called SERVPRO of SW San Jose because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential hazards.

SERVPRO of SW San Jose crews have the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of SW San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose will take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

SERVPRO your first choice.

6/1/2022 (Permalink)

Certified: SERVPRO Cleaned Pamphlet

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging bio-hazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

SERVPRO helping out!!

6/1/2022 (Permalink)

We are here to help.

One of our property management clients called SERVPRO of SW San Jose because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential hazards.

SERVPRO of SW San Jose crews have the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of SW San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose will take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

Water damaged in San Jose, Ca

6/1/2022 (Permalink)

House will need a new carpet.

Whether due to lack of attention or a freak accident, all homeowners at one point or another experience some type of water issue in their homes. And in many cases, the problems present themselves in subtle ways. The key is to be on the lookout for them so that they don't become a matter that requires a significant amount of time, money, and effort to fix.

With this in mind, the Insurance Institute for Business and Home Safety (IBHS) chronicled the five leading causes of water damage based on property insurance claims. In addition, they outlined the potential indicators of a problem and tips on how homeowners can solve them.

1. PLUMBING SUPPLY SYSTEM FAILURE

The average cost of a plumbing supply system failure was more than $5,000 after the insurance deductible was paid, according to the IBHS study. 

Ways to Reduce Damage

• Potential indicators of a plumbing problem include an increased monthly water bill, banging pipes, rust stains, and moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
• Setting the thermostat 60 degrees or higher in winter months, letting faucets drip and insulating pipes are all ways to reduce the risk of frozen pipes.
• Consider installing water alarms or a whole-house automatic water shutoff system 

2. TOILET FAILURE

Toilet failures in the IBHS study cost more than $5,500 per incident after the deductible was paid. One-third of all toilet failures in the study resulted from an overflowing or clogged toilet.

Ways to Reduce Damage

• After you flush, wait for the valve to completely finish refilling the tank and bowl. If an overflow looks imminent, turn off the supply valve.
• Twice a year, inspect a toilet’s components, such as the fill, supply and flush valves and the supply line.
• Consider upgrading the toilet’s supply line to a sturdier braided steel hose.

 3. WATER HEATER FAILURE

The most common causes of water heater failures in the IBHS study were a slow leak or a sudden burst in the tank, followed by supply line failures.  The average cost per incident was $4,444.

Ways to Reduce Damage

• Check the life expectancy and warranty for the water heater and replace accordingly.
• Proper maintenance, such as flushing sediments and inspecting the heater’s anode rod, can increase life expectancy.
• Inspect valves to ensure proper operations, and use ball valves in place of gate valves whenever possible.

4. PLUMBING DRAIN SYSTEM FAILURE

The IBHS study found more than half of plumbing system failures were the result of sewer backups. The problem was more common in southern states and on average cost $4,000 per incident after the insurance deductible was paid.

Ways to Reduce Damage

• If the home’s sewer system is connected to the city’s sewer system – a particular problem for older homes – or if you are located downhill or below street level, contact a plumbing professional to install a backflow prevention assembly into the home’s sewer system.
• Plant trees away from lateral drain lines to prevent roots from damaging piping.
• Never pour grease down the drain.

5. WASHING MACHINE FAILURE

More than half of the claims in the IBHS study were linked to washing machine hose failures. Washing machine claims in the study averaged more than $5,300 per incident after the deductible was paid.

Ways to Reduce Damage

• One burst inlet hose, and your laundry room is flooded in a matter of minutes. Replace rubber hoses every three years and consider upgrading to sturdier braided steel hoses.
• When leaving the house for an extended period of time, turn off the hot and cold water supply valve to reduce failure risks.

Nothing can completely prevent water damage incidents.  But you can reduce your risk by taking some precautions.