SERVPRO is here to Help!!

6/13/2024 (Permalink)

We can help with the clean up.

How do you keep clean with all that is going around with the COVID-19? Also we are here to help with an COVID-19 question you may have. Just give us a call we are to help. 

Wash hands.
Avoid touching face.
Clean and sanitize home.
Clean and sanitize business.

As the #1 choice in cleanup and restoration, we can minimize the spread of germs with a proactive cleaning for your home or business.

We are here to help get back to how things were before the stay at home. We are here to clean you house or workplace. We will sanitize all of the office or home. SERVPRO of SW San Jose will also take care of any water damage, fire or mold job from beginning to end. We work in the bay area. We also will work with your home insurance or business insurance. 

Give us a call today.

SERVPRO of SW San Jose 408-288-9977

SERVPRO your first choice.

6/1/2023 (Permalink)

Certified: SERVPRO Cleaned Pamphlet. We are her to help.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging bio-hazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

SERVPRO is here to Help!!

6/1/2023 (Permalink)

Here to help and take care of the customers.

How do you keep clean with all that is going around with the COVID-19? Also we are here to help with an COVID-19 question you may have. Just give us a call we are to help. 

Wash hands.
Avoid touching face.
Clean and sanitize home.
Clean and sanitize business.

As the #1 choice in cleanup and restoration, we can minimize the spread of germs with a proactive cleaning for your home or business.

We are here to help get back to how things were before the stay at home. We are here to clean you house or workplace. We will sanitize all of the office or home. SERVPRO of SW San Jose will also take care of any water damage, fire or mold job from beginning to end. We work in the bay area. We also will work with your home insurance or business insurance. 

Give us a call today.

SERVPRO of SW San Jose 408-288-9977

SERVPRO your first choice.

6/1/2022 (Permalink)

Certified: SERVPRO Cleaned Pamphlet

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging bio-hazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

SERVPRO helping out!!

6/1/2022 (Permalink)

We are here to help.

One of our property management clients called SERVPRO of SW San Jose because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential hazards.

SERVPRO of SW San Jose crews have the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of SW San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose will take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

SERVPRO helps out in the community

4/6/2022 (Permalink)

Helping out is want we do best.

SERVPRO of SW San Jose values the opportunity to educate our community on issues such as fire, water, and mold damage restoration. Our marketing manager recently talked to real estate agents at the local National Association of Residential Property Managers (NARPM) meetings.

Property managers may also take lessons from SERVPRO about the services that we can provide them and their clients. SERVPRO provides real estate agents and property managers with the resources they need to assist them and inform them on water, fire, and mold damage. SERVPRO of SW San Jose looks after and assists many property managers in the region who have experienced water, mold, or fire damage.

Selling a damaged house is struggle that real estate agents tend to deal with. SERVPRO aids agents by fixing damages and cleaning messes so that they can provide a more suitable space for living to their clients. 

SERVPRO is here to Help!!

4/1/2022 (Permalink)

mold can be anywhere SERVPRO of SW San Jose is here to help big or small jobs.

Working to help a customer in Los Gatos deal with a leaking wax ring from a toilet.  They saw a gradual widening of discoloration in a ring pattern in the vinyl in their upstairs bathroom - then one day this nasty spot appeared on their hallway ceiling below!  Luckily for them the amount of sewage was small and we were able to catch it in the initial stages.  We performed their water damage cleanup and sanitized the affected areas.

Customers often ask us if there is anything they can do to help prevent this type of damage.  The best advice in this instance would have been to investigate the vinyl discoloration in the upstairs bathroom at the very beginning.  Frequent inspections are often a good way to prevent leaks.

We are here to Help!!

4/1/2022 (Permalink)

We are here to help. Need help we are open.

We are Here to Help get Your Business Back to Normal. SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bio remediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the corona-virus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the corona virus, we are following all guidelines as provided by the CDC and local authorities.

Why SERVPRO. This is why!!

4/1/2022 (Permalink)

SERVPRO should be your to go company. We are here to help.

SERVPRO of SW San Jose welcomes opportunities to educate our community about fire, water, and mold damage restoration topics.  Recently our marketing manager spoke to real estate agent members of the Independent Broker's meeting at the Santa Clara County Association of Realtors (SCCAOR). SERVPRO also gives classes to property managers. SERVPRO gives real estate agent and property manages the tools to help them and educate them to know more about water, fire and mold damage. SERVPRO of SW San Jose takes care and helps out a lot of property managers in the area with water damage as well as mold and fire damage. Selling a house is a hard thing but when the real estate agent needs help taking care of a mold damage we are here to help them out. 

Why SERVPRO Should Be Your First Choice

6/1/2021 (Permalink)

Certified: SERVPRO Cleaned Pamphlet

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging bio-hazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

SERVPRO is here to Help the community!!

5/24/2021 (Permalink)

Franchise Owner Marc Wood Accepting Award at NARPM Meeting

SERVPRO of SW San Jose values the opportunity to educate our community on issues such as fire, water, and mold damage restoration. Our marketing manager recently talked to real estate agents at the local National Association of Residential Property Managers (NARPM) meetings.

Property managers may also take lessons from SERVPRO about the services that we can provide them and their clients. SERVPRO provides real estate agents and property managers with the resources they need to assist them and inform them on water, fire, and mold damage. SERVPRO of SW San Jose looks after and assists many property managers in the region who have experienced water, mold, or fire damage.

Selling a damaged house is struggle that real estate agents tend to deal with. SERVPRO aids agents by fixing damages and cleaning messes so that they can provide a more suitable space for living to their clients. 

SERVPRO is here to help property management.

4/2/2021 (Permalink)

SERVPRO of SW San Jose

One of our property management clients called SERVPRO of SW San Jose because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential health hazards.

SERVPRO of SW San Jose crews have the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of SW San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose will take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

Why SERVPRO cause we are here.

4/2/2021 (Permalink)

people helping them out

SERVPRO of SW San Jose welcomes opportunities to educate our community about fire, water, and mold damage restoration topics.  Recently our marketing manager spoke to real estate agent members of the Independent Broker's meeting at the Santa Clara County Association of Realtors (SCCAOR). SERVPRO also gives classes to property managers. SERVPRO gives real estate agent and property manages the tools to help them and educate them to know more about water, fire and mold damage. SERVPRO of SW San Jose takes care and helps out a lot of property managers in the area with water damage as well as mold and fire damage. Selling a house is a hard thing but when the real estate agent needs help taking care of a mold damage we are here to help them out. 

This is why you call SERVPRO

4/2/2021 (Permalink)

Skunks and raccoons under and around the house.

Here is a little story from one of our customer. She had raccoons under her house and called us.

I LOVE these guys! I had 4 skunks, 2 raccoons & a possum removed from around & under my mobile home by Critter Control & the animals thrashed the underside of my mobile & created several stinky latrines. My insurance covered the damage they did (not the removal but the damage) BUT I could not find anyone who would actually come out & give me an estimate to fix it! I tried all the people with good reviews & finally found a company that would come out. Their estimate freaked out my insurance agent because it was super high, only included 130 feet of insulation (out of 1440 sq ft) didn't include any remediation for animal waste, etc... & she called SERVPRO of SW San Jose. I was a bit concerned because I didn't know anything about them BUT Jeremy came out & checked the underside & wrote a new estimate that was higher BUT included getting rid of the animal waste, sterilizing the soil & replacing all of the insulation & moisture barrier. During all of this my BF had a heart attack & had to have a stent put in. They took care of everything! Were super easy to deal with and bent over backwards to make sure I was taken care of so I could take care of him. **Bonus** Not only is Jeremy super nice & knowledgeable BUT he also pointed out a shower drain in my back bathroom that is under construction that was not connected properly. It had calcification around the open joint & I would never have known that, if he hadn't told us. I would have had water pouring into my new insulation once the bathroom was finished. He also pointed out a couple of other minor things (that my BF will fix) with the water pipes, heating ducts, etc... So not only is he doing a great job but I feel super happy knowing that he is checking the plumbing, heating & electrical systems while he is down there & it is open! What a great experience!!!

We are here to help any time. 

SERVPRO is here to help.

4/1/2021 (Permalink)

mold can be anywhere SERVPRO of SW San Jose is here to help big or small jobs.

Working to help a customer in Los Gatos deal with a leaking wax ring from a toilet.  They saw a gradual widening of discoloration in a ring pattern in the vinyl in their upstairs bathroom - then one day this nasty spot appeared on their hallway ceiling below!  Luckily for them the amount of sewage was small and we were able to catch it in the initial stages.  We performed their water damage cleanup and sanitized the affected areas.

Customers often ask us if there is anything they can do to help prevent this type of damage.  The best advice in this instance would have been to investigate the vinyl discoloration in the upstairs bathroom at the very beginning.  Frequent inspections are often a good way to prevent leaks.

Helping out in a water damage in San Jose, Ca

4/1/2021 (Permalink)

Floor was damage but to long time leak in the kitchen from under the house.

A customer telephoned us to report that her kitchen hardwood has been gradually discoloring over several months, in particular over a high traffic area.  They were at a loss as to what was causing the discoloration.  They contacted their insurance agent and he suggested to call SERVPRO of SW San Jose for a no-obligation inspection.

We sent out a technician who performed a moisture mapping of their floor.  He determined not only was there water present under the floor, but also under the carpeting of the family room that is located adjacent to the kitchen.

Our tech carefully peeled back the carpeting to discover a crack in the customer's concrete foundation where water was emanating from. 

No customer ever wants to hear the news there is a crack in their foundation - but boy was she relieved to finally know the cause! But SERVPRO was there to help her in all the damage. 

We are here to help give us a call! 

A four plex fire from a hit and run in San Jose, CA

5/14/2020 (Permalink)

SERVPRO is here to help.

Two people were arrested after a vehicle crashed into a four plex in San Jose early this morning, prompting the displacement of 16 residents living there

The crash was reported at about 12:15 a.m. in the 1300 block of San Tomas Aquino Road.

The crash ruptured a gas line, so fire crews and police officers helped to get eight adults and eight children out of the home.

Residents reported the female driver fled in a white pickup truck driven by a male. While officers were at the scene, the registered owner of the vehicle that struck the building called police to report that it had been stolen.

Fire crews shut off the gas line but the 16 residents remain displaced this morning because a building inspector will look into the structural integrity of the building.

SERVPRO of SW San Jose is there to help out in all ways that we can to clean up the fire damage and have people back in their homes. 

We are Here to Help!!

4/7/2020 (Permalink)

We are Here to Help get Your Business Back to Normal. SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Does Homeowners Insurance Cover Broken Pipes?

4/1/2020 (Permalink)

Many people wonder whether water damage is covered under their homeowners insurance. The answer to that question all depends on the type of water damage. "Gradual damage" due to water happens over a long period of time. This could be because of a leaky pipe or other causes, such as a crack in a foundation. This type of damage is common cause for insurance claims.

If you're not sure whether your insurance will cover water damage caused by a leaky pipe, it's important to review the exact wording of your homeowners policy with your insurance advisory, agent, or broker. You will have to review the exclusions of your policy as well as the type of coverage you have. 

All insurance policies exclude wear and tear, and gradual damage. However, there may be some "exceptions." For example, "resulting" damage may occur as a result of a broken pipe, water tank, or washing machine.

Damaged floor in San Jose, CA

4/1/2020 (Permalink)

Helping out homeowners

We received a call last week from a customer who was noticing some discoloration in his wall.  He wasn't sure if it was water damage and requested an inspection. He wanted SERVPRO to come out before they got mold. 

Primarily we use non-intrusive moisture meters to detect water damage.  The advantage of this type of moisture meter is that it does not physically damage the materials that it is testing.  This is compared to some moisture meters that use metal probes that pierce the object being tested.

Our inspection revealed that not only was his wall cavity affected, but a fair sized amount of flooring.  Look in the photo how we found another layer of tile below the floating floor. Customers are often surprised to find one, two, or sometimes even three old floors under a laminate floor.  

SERVPRO SW San Jose helping

4/1/2020 (Permalink)

We are always here to help.

This week a customer telephoned us to report that her kitchen hardwood has been gradually discoloring over several months, in particular over a high traffic area.  They were at a loss as to what was causing the discoloration.  They contacted their insurance agent and he suggested to call us for a no-obligation inspection.

We sent out a technician who performed a moisture mapping of their floor.  He determined not only was there water present under the floor, but also under the carpeting of the family room that is located adjacent to the kitchen.

Our tech carefully peeled back the carpeting to discover a crack in the customer's concrete foundation where water was emanating from. 

No customer ever wants to hear the news there is a crack in their foundation - but boy was she relieved to finally know the cause! 

Course from SERVPRO

4/1/2020 (Permalink)

SERVPRO SW San Jose

Property Managers & Real Estate Agents:  Ever run into a mold problem at one of your properties?  Do you want to learn more about how to prevent a mold problem and how to handle one if it already exists?

Understanding Mold in the Restoration Industry is a 3-hour CE course taught by SERVPRO and designed for Real Estate Professionals.  The purpose of this course is to educate Real Estate professionals on the real effects of mold growth in residential & commercial structures.  Mold growth requirements will be reviewed so the real estate professional can recognize potential mold dangers in real property.

SERVPRO gives CE classes about restoration every year. SERVPRO of SW San Jose can help Real Estate and Property Managers with mold or water damage. 

SERVPRO that is Why!!

4/1/2020 (Permalink)

We are here to help!

SERVPRO of SW San Jose welcomes opportunities to educate our community about fire, water, and mold damage restoration topics.  Recently our marketing manager spoke to real estate agent members of the Independent Broker's meeting at the Santa Clara County Association of Realtors (SCCAOR). SERVPRO also gives classes to property managers. SERVPRO gives real estate agent and property manages the tools to help them and educate them to know more about water, fire and mold damage. SERVPRO of SW San Jose takes care and helps out a lot of property managers in the area with water damage as well as mold and fire damage. Selling a house is a hard thing but when the real estate agent needs help taking care of a mold damage we are here to help them out. 

SERVPRO will clean up anything!!

4/1/2020 (Permalink)

One of our property management clients called SERVPRO of SW San Jose because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential health hazards.

SERVPRO of SW San Jose crews have the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of SW San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose will take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

SERVPRO helps with mold

4/1/2020 (Permalink)

SERVPRO of SW San Jose helps out with a mold clean up and water damaged.

Working to help a customer in Los Gatos deal with a leaking wax ring from a toilet.  They saw a gradual widening of discoloration in a ring pattern in the vinyl in their upstairs bathroom - then one day this nasty spot appeared on their hallway ceiling below!  Luckily for them the amount of sewage was small and we were able to catch it in the initial stages.  We performed their water damage cleanup and sanitized the affected areas.

Customers often ask us if there is anything they can do to help prevent this type of damage.  The best advice in this instance would have been to investigate the vinyl discoloration in the upstairs bathroom at the very beginning.  Frequent inspections are often a good way to prevent leaks.

Does Homeowners Insurance Cover Broken Pipes?

5/8/2019 (Permalink)

Many people wonder whether water damage is covered under their homeowners insurance. The answer to that question all depends on the type of water damage. "Gradual damage" due to water happens over a long period of time. This could be because of a leaky pipe or other causes, such as a crack in a foundation. This type of damage is common cause for insurance claims.

If you're not sure whether your insurance will cover water damage caused by a leaky pipe, it's important to review the exact wording of your homeowners policy with your insurance advisor, agent, or broker. You will have to review the exclusions of your policy as well as the type of coverage you have. 

All insurance policies exclude wear and tear, and gradual damage. However, there may be some "exceptions." For example, "resulting" damage may occur as a result of a broken pipe, water tank, or washing machine.

Damaged floor in San Jose, Ca

4/12/2019 (Permalink)

We received a call last week from a customer who was noticing some discoloration in his wall.  He wasn't sure if it was water damage and requested an inspection. He wanted SERVPRO to come out before they got mold. 

Primarily we use non-intrusive moisture meters to detect water damage.  The advantage of this type of moisture meter is that it does not physically damage the materials that it is testing.  This is compared to some moisture meters that use metal probes that pierce the object being tested.

Our inspection revealed that not only was his wall cavity affected, but a fair sized amount of flooring.  Look in the photo how we found another layer of tile below the floating floor. Customers are often surprised to find one, two, or sometimes even three old floors under a laminate floor.  

SERVPRO SW San Jose helping

3/29/2019 (Permalink)

This is Why SERVPRO

This week a customer telephoned us to report that her kitchen hardwood has been gradually discoloring over several months, in particular over a high traffic area.  They were at a loss as to what was causing the discoloration.  They contacted their insurance agent and he suggested to call us for a no-obligation inspection.

We sent out a technician who performed a moisture mapping of their floor.  He determined not only was there water present under the floor, but also under the carpeting of the family room that is located adjacent to the kitchen.

Our tech carefully peeled back the carpeting to discover a crack in the customer's concrete foundation where water was emanating from. 

No customer ever wants to hear the news there is a crack in their foundation - but boy was she relieved to finally know the cause! 

CE Course from SERVPRO

3/29/2019 (Permalink)

SERVPRO that is why!

Property Managers & Real Estate Agents:  Ever run into a mold problem at one of your properties?  Do you want to learn more about how to prevent a mold problem and how to handle one if it already exists?

Understanding Mold in the Restoration Industry is a 3-hour CE course taught by SERVPRO and designed for Real Estate Professionals.  The purpose of this course is to educate Real Estate professionals on the real effects of mold growth in residential & commercial structures.  Mold growth requirements will be reviewed so the real estate professional can recognize potential mold dangers in real property.

SERVPRO gives CE classes about restoration every year. SERVPRO of SW San Jose can help Real Estate and Property Managers with mold or water damage. 

SERVPRO that is Why!!

3/29/2019 (Permalink)

SERVPRO of SW San Jose welcomes opportunities to educate our community about fire, water, and mold damage restoration topics.  Recently our marketing manager spoke to real estate agent members of the Independent Broker's meeting at the Santa Clara County Association of Realtors (SCCAOR). SERVPRO also gives classes to property managers. SERVPRO gives real estate agent and property manages the tools to help them and educate them to know more about water, fire and mold damage. SERVPRO of SW San Jose takes care and helps out a lot of property managers in the area with water damage as well as mold and fire damage. Selling a house is a hard thing but when the real estate agent needs help taking care of a mold damage we are here to help them out. 

SERVPRO will clean up anything!!

3/29/2019 (Permalink)

One of our property management clients called SERVPRO of SW San Jose because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential health hazards.

SERVPRO of SW San Jose crews have the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of SW San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose will take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

SERVPRO helps with mold

3/29/2019 (Permalink)

Working to help a customer in Los Gatos deal with a leaking wax ring from a toilet.  They saw a gradual widening of discoloration in a ring pattern in the vinyl in their upstairs bathroom - then one day this nasty spot appeared on their hallway ceiling below!  Luckily for them the amount of sewage was small and we were able to catch it in the initial stages.  We performed their water damage cleanup and sanitized the affected areas.

Customers often ask us if there is anything they can do to help prevent this type of damage.  The best advice in this instance would have been to investigate the vinyl discoloration in the upstairs bathroom at the very beginning.  Frequent inspections are often a good way to prevent leaks.