Fire in San Jose, Ca

1/2/2019 (Permalink)

Also clean your rang-hood.

In November SERVPRO of SW San Jose helped a customer dealing with a type of puff-back from his furnace.  It was a townhouse rental property with a long-term tenant, no maintenance emergencies in almost 10 years .... sounds like an in deal tenant yes?

In November, the tenant called to report ash streaming out of all the vents like an incinerator!  When I arrived for the inspection I found that the tenant had not changed the filter in 2 years!

We had to treat this type of contamination exactly as we would treat a smoke damage cleanup.  It required 100% wipe down of structure and contents, HVAC cleaning, and then extensive floor cleaning.

Ash has a way of sneaking even into closed areas - have a look below at the ash around his silverware which was enclosed in the silverware drawer.