Small leak in Milpitas, Ca = Big $$

9/21/2017 (Permalink)

A large amount of mold grows inside this wall cavity

Unfortunately for this customer in Milpitas, Ca they let a water leak go for too long. When they called  SERVPRO of SW San Jose they told them they knew they had a chip in their tile grout around the bathtub but didn't fill it. 

They ignored the problem and water continued to drip into the cavity.

About a year later the called SERVPRO of SW San Jose, because their wall in their adjacent hallway was bowing and showed discoloration.  We performed a complementary inspection and detected water inside the wall using a moisture meter.

Once we opened the wall we found out the total extent of their damage. What could have been fixed with a tube of sealant will now cost thousands to repair.