What our Customers say...

Water Damage Testimonials

We had a bit of an upstairs flood from the bathroom that of course migrated downstairs. I called on a Sunday to SERVPRO of SW San Jose and Mark had his crew led by Jeremy there the next day. These guys were on it in a big way. Fans and dehumidifiers made sure we were moisture and mold free. Jeremy took photos of everything as they went and dealt with the insurance directly saving a lot of my time. Mark, Jeremy and the crew are the best.

We had a mold issue at our condo due to a sprinkler malfunction. The HOA asked us to use SERVPRO SW of San Jose. Jeremy M was assigned to our job. He came right on time, did a fantastic job fixing our issue, and was a real pleasure to work with. If we could give him 10 stars we would. We would definitely use SERVPRO SW of San Jose if we ever have any water, mold, etc damage in the future. Thank you so much for your excellent work, Jeremy!

We sprung a leak under the house that spewed out hot water and did a lot of damage very quickly. Our insurance referred us to SERVPRO to handle the damage clean up and everything that goes with that. Jeremy is our Project Manager and has led us through solving the leak problem, assessing the damage , managing the packing up process and getting us moved out of the damaged rooms so that flooring could be replaced. Jeremy has been very professional, helpful and knowledgeable about what needs to be done. This has been a very stressful situation for us. Knowing that we have someone looking out for us and handling everything with as little disruption as possible, is so reassuring. I highly recommend SERVPRO and if you have the bad luck to need their help, you will have some good luck with Jeremy as your Project Manager.

Had water damage in my kitchen. Didn’t believe how much moisture was collected but man....my house is now dried up and ready for me to get a new floor put in. Abraham was amazing. Extremely knowledgeable and walked me through the whole process. SERVPRO is lucky to have him to represent their company and brand. Thank you for an amazing job!

This young man (Jeremy Mangano) was a pleasure to work with. He knew exactly what to do to start the process of drying out water damage on our hardwood floor. He was prompt, courteous and very professional. I would recommend him and SERVPRO of SW San Jose to anyone dealing with water damage.

Thanks for the great work Marc!

All the best!

Christopher Cossitor
VP of Operations / Property Manager 

Rogers & Rogers Realtors, Property Management

One week before Christmas, my master bathroom ceiling above my shower/tub came crashing down. The next day SERVPRO of SW San Jose completed the restoration. I was unaware at the time that they also did renovations. After receiving three quotes, including SERVPRO, I chose them. After dealing with the insurance companies, they began work on my bathroom. Not only did they finish on time, the work they did was spectacular. The Project Manager, Steve, was a joy to work with. Helping me make the right decisions at the right price with a crew whose work is beyond compare. What turned out to be an unhappy event became a beautiful new bath/tub sanctuary.

Extremely pleased with the professorship and knowledge that Abraham has. I’m very happy with SERVPRO and the service that’s great , I have used SERVPRO before and continue to used them if it’s needed.


Kitten Flood   As the title describes, my new kitten got up on the counter and turned on the faucet, leading to a flooded kitchen. Abraham and SERVPRO were chosen to remediate the water damage. From the get go he was very organized and knew what to do. Good communication and they seemed to have a process to cover everything. I hope to never hear the sound of 11 fans and 3 dehumidifiers again but if I do, you know I’ll be calling Abraham and crew back.  

SERVPRO saved us! We had a major leak at our office on Thanksgiving and SERVPRO responded quickly to remove the water and get us back functioning ASAP. Communication was great through out the process. Thanks!

We found a water leak and called SERVPRO. They responded quickly (same day), diagnosed the problem, stopped the leak and treated the area since mold was present. They were efficient and a pleasure to work with. I highly recommend them.

We had a flood at our business and appreciate how fast you responded. Our Rep Jeremy Mangano was professional and provided excellent customer service and took care of the flood. Even called and showed up the next day to make sure everything was ok. Thanks!

Jeremy was very helpful and patient with all my question. 

Thank You 

SERVPRO of SW San Jose was good. Thank You Abraham did a great job. 

Very pleased with the team work. Jeremy took time to  explain each step of the process.  

Hi Marc,

Your team did a great job for us yesterday.  Thank you.

Thank you for your help these last months. It was a pleasure working with you and your team. Bad circumstances, but you and Jeremy were a great help. Thank you!


The water heater leakage had damaged the walls and caused mold. Insurance would not cover it and their contractor was asking for a hefty estimate. I am glad I found Nancy and Marc from SERVPRO of SW San Jose, who gave me estimate which seemed reasonable. The technician, Abraham was very patient, hard working and a quality worker. His work was so good and he restored the walls to almost new. I am glad I found them!! I would highly recommend them.

Hi, this note is to Dave Kraszewski and boss.  I want you to know what an outstanding employee you have.  He was honest, helpful, patient, and even "donned the suit" and went into the mud.  you have a winner in this man.


Chris Lamonico

Thanks again SERVPRO for all the great work on the flood damaged at my house. Abraham did a wonderful job. I would refer you to anyone. 

When our basement flooded,turning three finished rooms into a stinky,moldy mass of wet Pergo and moldy moulding, our insurance company put us in touch with Dave Kraszewski at SERVPRO. His team did an amazing job of removing and restoring our basement as their motto says: like it never happened and the best thing about the whole process was the fact that SERVPRO's reputation with the insurance company.

Steve oversaw the renovation of our condo after a serious water issue.  He was reliable and most helpful as we remodeled a condo which had not been touched in over 40 years!   He was most helpful in our transactions with the insurance adjuster, and precise in quoting prices to us.  His source for carpet was excellent.  We are very pleased with the quality of the goods and the installation.   Any subs brought into the condo were efficient and neat.  There was no smoking or loud music.  I would highly recommend Steve.

I am very pleased with your companies service. I really appreciate the rapid response to the situation. Jeremy is a good employee. Please feel free to use as a reference. You will be the first person that I will call in the event of a water damage claim, etc. Thanks again.

Thank you, Steve A. Wien, President Steve's Painting Service, Inc

Thank you for your fast response and resolution of the mold/water damage to the bathroom in my mother’s rental apartment. Josh and Steve took care of the tear out and rebuild quickly and thoroughly so the tenants are already moving back in. Wow! The tenants and landlord are pleased. Thank you.

10 out of 10! All team members were great! All looks great, let's hope we can say that long term (no more water damages!) :-)

Rosalio finished our work on 5/27 and did a very good job. I must comment again, the work done on our home was done very well and we are very pleased.

Professional, honest, and very knowledgeable.

You guys are awesome!

Excellent! Thank you.

Great organization!

Great job! Thank you!

SERVPRO was very informative, friendly, helpful, and polite. Josh did a wonderful job and will recommend highly! Thank you for your prompt service! Thank you again for helping us thru this crazy time!

Marc was great!